KYC Policies
In order to verify player`s account Casipol management require documents (ID, payment systems, utility bills еtc) in Latin alphabet. In case player doesn’t have an opportunity to provide documents in above-mentioned alphabet Casipol reserves the right to demand video verification where player shows his/her documents.
1. The verification documents (readable and in good quality):
1.1 Proof of Identity: Passport, Driving License or official Government issued ID card.
• Must be a Passport, Driving License or other official Government issued ID card
• Both Front and Back of ID card must be received
• Document must be in date and not expired
• Document must be showing expiry date
• Document must show your unaltered photo
• Document must show your date of birth
• Water marks on documents must be visible
1.2 Proof of Address: Utility bill, phone bill or bank statement displaying your name and address in full.
• Must be either a utility bill, mobile phone bill or bank statement (copy of paper statement)
• Must show your FULL address including any post/ zip codes
• Must show your FULL name
• Must display official logo of issuing company
• Must be dated within the last 90 days
• Must be able to see full document
1.3 Proof of Deposit: Screenshot or photo from online bank, bank statement, EcoPayZ page, etc. showing the deposit.
• Must display the company name
• Must display the amount paid
2. You will also have to submit documents to verify your Deposit and/or Withdrawal methods depending on the chosen method. Please check below information on the methods you have used to find out what you need to send:
2.1 If using Ewallets: Screenshot of ewallet profile page showing profile with postal address visible.
2.2 If using Credit Card: Front and Back of card used to deposit, with digits 8-12 and CVC/CVV covered.
• Both Front and Back of card must be received
• Cover the middle 6 digits of your credit card. The first 6 and last 4 digits must be visible
• CVC/CVV number must be covered
• Must correspond with credit card number used on Casipol
• Picture must show whole card
2.3 If using Bank withdrawal: Bank statement dated within the last 90 days showing full name and address.
• Must be dated within the last 90 days
• Must show your full name and address (screenshots of online banking does not require the address to show)
• Must show the full bank account number, and correspond with the bank account used on Casipol
• Must show Bank Logo
• Screenshots must show full page
1. The verification documents (readable and in good quality):
1.1 Proof of Identity: Passport, Driving License or official Government issued ID card.
• Must be a Passport, Driving License or other official Government issued ID card
• Both Front and Back of ID card must be received
• Document must be in date and not expired
• Document must be showing expiry date
• Document must show your unaltered photo
• Document must show your date of birth
• Water marks on documents must be visible
1.2 Proof of Address: Utility bill, phone bill or bank statement displaying your name and address in full.
• Must be either a utility bill, mobile phone bill or bank statement (copy of paper statement)
• Must show your FULL address including any post/ zip codes
• Must show your FULL name
• Must display official logo of issuing company
• Must be dated within the last 90 days
• Must be able to see full document
1.3 Proof of Deposit: Screenshot or photo from online bank, bank statement, EcoPayZ page, etc. showing the deposit.
• Must display the company name
• Must display the amount paid
2. You will also have to submit documents to verify your Deposit and/or Withdrawal methods depending on the chosen method. Please check below information on the methods you have used to find out what you need to send:
2.1 If using Ewallets: Screenshot of ewallet profile page showing profile with postal address visible.
2.2 If using Credit Card: Front and Back of card used to deposit, with digits 8-12 and CVC/CVV covered.
• Both Front and Back of card must be received
• Cover the middle 6 digits of your credit card. The first 6 and last 4 digits must be visible
• CVC/CVV number must be covered
• Must correspond with credit card number used on Casipol
• Picture must show whole card
2.3 If using Bank withdrawal: Bank statement dated within the last 90 days showing full name and address.
• Must be dated within the last 90 days
• Must show your full name and address (screenshots of online banking does not require the address to show)
• Must show the full bank account number, and correspond with the bank account used on Casipol
• Must show Bank Logo
• Screenshots must show full page
